Senior Digital Business Analyst - Professional Loans
Sector: Banking
Location: Brussels
Contract length: 12 months
Estimated daily rate (EUR): 660 - 810
Languages: English · Dutch or French
Estimated daily rates are Rivant market estimates for guidance — not a client rate card.
Role details
Start date: 2026-09-01
Duration: 12 months
Extension possible: Not specified
Estimated daily rate (EUR): 660 - 810
Education: Master's degree
Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Remote/telework from Belgium only
About the role
A major Belgian bank in Brussels needs a Senior Digital Business Analyst on digital channels for corporate-banking customers. This mandate covers customer and employee journeys for professional loans — from credit acquisition through transactional and reporting needs. You combine business analysis, product discovery and data-driven decisions so digital initiatives stay aligned with strategy, customer value and user experience.
Responsibilities
- Gather requirements and run discovery so customer needs, business objectives and pain points become clear opportunities
- Own stakeholder engagement for the projects in scope and keep progress, timelines and objectives aligned
- Recommend feasible solutions that balance customer value, business impact, cost and delivery constraints
- Support testing, prepare change-management materials and close incidents with functional analysts and developers
- Align digital solutions with channel, marketing/product and process counterparts
- Lead product-discovery and analysis studies (journeys, MVP, mock-ups, business cases) for management and product boards
Business experience
| Skill | Level | Priority |
|---|---|---|
| Digital transformation projects in a consulting or client-facing setting | Senior (S41) | Mandatory |
| Managing digital projects from planning through close | Not specified | Mandatory |
| Facilitate workshops and run productive meetings | Not specified | Mandatory |
| Financial services and professional loans in an enterprise context | Not specified | Preferable |
Functional experience
| Skill | Level | Priority |
|---|---|---|
| Product discovery: journeys, opportunity assessment, MVP, mock-ups and decision material for management | Senior | Mandatory |
| Translate business needs into detailed specifications for IT in an agile, user-centric way | Not specified | Mandatory |
| Support testing, change-management materials and incident closure with analysts and developers | Not specified | Mandatory |
Technical experience
| Skill | Level | Priority |
|---|---|---|
| Requirements gathering and analysis, including OKRs, customer-journey mapping and user-story slicing | Not specified | Mandatory |
| BPMN | Not specified | Mandatory |
| Data analysis with Excel, Business Objects or similar | Not specified | Mandatory |
| Stakeholder mapping, written communication and presentations | Not specified | Mandatory |
| Agile / Scrum; Prince2 or PMP familiarity | Not specified | Mandatory |
| Business cases from preparation to validation | Not specified | Mandatory |
| Collaborative tools (digital whiteboards, SharePoint) | Not specified | Mandatory |
| Concept design, UX testing and innovation | Not specified | Preferable |
Language requirements
English · Dutch or French
| Language | Speaking | Reading | Writing | Mandatory |
|---|---|---|---|---|
| English | Good | Good | Good | Yes |
| Dutch | Fluent | Fluent | Fluent | No |
| French | Fluent | Fluent | Fluent | No |
Soft skills
- Analytical mind and conceptual thinking
- Negotiation and persuasion
- Excellent verbal and written communication
- Self-starter who can work independently and with others
- Problem-solver
- Quality-minded, rigorous, with an eye for detail
- Goal- and results-oriented
- Open to change
- Client- and user-focused
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