Senior Process Engineer - Investments
Sector: Banking
Location: Brussels
Contract length: 12 months
Estimated daily rate (EUR): 620 - 760
Languages: Dutch · French · English
Estimated daily rates are Rivant market estimates for guidance — not a client rate card.
Role details
Start date: 2026-10-05
Duration: 12 months
Extension possible: Not specified
Estimated daily rate (EUR): 620 - 760
Education: Bachelor or Master, or equivalent by experience
Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Remote/telework from Belgium only
About the role
A major Belgian bank in Brussels is accelerating the digitalisation of its investment offer while running several regulatory projects. It needs a Senior Process Engineer for its investment and financial-insurance domain, working on the end-to-end Execution Only processes for all clients.
Responsibilities
- Define and implement new business processes within the bank's business-architecture principles and strategy
- Adjust and continuously improve existing processes for customer satisfaction, efficiency and risk
- Contribute to application change needs and testing where processes are affected
- Monitor existing processes against key indicators and customer complaints, and identify improvements
- Document processes so operations can standardise work and resolve incidents
- Ensure processes and documentation comply with legal, compliance and control guidelines
- Guide change: identify needs, run the change steps and support users after go-live
- Work with business and IT partners during ideation so chosen solutions fit customer and employee needs
Business experience
| Skill | Level | Priority |
|---|---|---|
| Invest or banking business context | Not specified | Mandatory |
| Methods and techniques of process improvement | Senior (2-5 years) | Mandatory |
| Risk management and control | Not specified | Mandatory |
| Business architecture | Not specified | Preferable |
Functional experience
| Skill | Level | Priority |
|---|---|---|
| End-to-end business process design, adjustment and documentation | Senior (2-5 years) | Mandatory |
| Process monitoring through key indicators, complaints and incidents | Not specified | Mandatory |
| Change management and user support after process go-live | Not specified | Mandatory |
| Agile delivery alongside business and IT partners | Not specified | Mandatory |
Technical experience
| Skill | Level | Priority |
|---|---|---|
| Tools specific to process management | Not specified | Mandatory |
| Automation (IT and robotisation) and data management | Not specified | Preferable |
Language requirements
Dutch · French · English
| Language | Speaking | Reading | Writing | Mandatory |
|---|---|---|---|---|
| Dutch | Fluent | Fluent | Fluent | Yes |
| French | Good | Good | Good | Yes |
| English | Good | Good | Good | Yes |
Soft skills
- Excellent analysis skills and ability to structure and model
- Efficient facilitator and communicator (oral and written)
- Can convince, influence and negotiate
- Driven and tenacious in finding creative solutions
- Customer-oriented and a team player
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