Senior Process Expert - Payments

Sector: Banking

Location: Brussels

Contract length: 12 months

Estimated daily rate (EUR): 620 - 740

Languages: French · English (Dutch Strong)

Estimated daily rates are Rivant market estimates for guidance — not a client rate card.

Role details

Start date: 2026-12-01

Duration: 12 months

Extension possible: Not specified

Education: Master's degree or equivalent by experience

Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Occasional travel to Paris. Remote/telework from Belgium only

About the role

A major Belgian bank in Brussels needs a Senior Process Expert for its Payment Excellence Lab inside Cash Management. You raise international and FX payments from operational reliability toward industry leadership — remove root-cause friction from pre-validation through post-processing, align cross-border stakeholders and correspondents, and pioneer process, tech or AI-driven improvements so flows are faster, more accurate and straight-through.

Responsibilities

  • Lead Payment Excellence Lab initiatives that remove friction in international and FX payment flows
  • Orchestrate seamless collaboration across bank teams and external correspondents on cross-border payments
  • Design and improve processes with modelling tools, analytics and a clear IT-architecture view
  • Deliver on-time, in-scope improvements from pre-validation through post-processing toward STP
  • Explore process, technology and AI-driven solutions that raise speed, accuracy and client satisfaction
  • Share knowledge, negotiate priorities and keep stakeholders aligned while driving change

Business experience

SkillLevelPriority
In-depth knowledge of international payment flows from initiator to final beneficiary5+ yearsMandatory
Business and process analysis with change management5+ yearsMandatory
Methods and techniques of process improvementNot specifiedMandatory
Workflow processes and project managementNot specifiedMandatory
Cooperating with front-to-back and IT/AI teamsNot specifiedPreferable

Functional experience

SkillLevelPriority
On-time delivery of payment-process improvements from pre-validation to post-processing5+ yearsMandatory
Embed operational excellence and STP across the payment lifecycleNot specifiedMandatory

Technical experience

SkillLevelPriority
Process modelling tools and creation of flow chartsNot specifiedMandatory
MS Office and data analyticsNot specifiedMandatory
Good understanding of IT architectureNot specifiedMandatory
Project management principlesNot specifiedMandatory
AI experience on international payment end-to-end flowsNot specifiedPreferable

Language requirements

French · English (Dutch Strong)

LanguageSpeakingReadingWritingMandatory
FrenchFluentFluentFluentYes
EnglishFluentFluentFluentYes
DutchFluentFluentFluentNo

Soft skills

  • Structured, analytical and conceptual thinking
  • Facilitate knowledge sharing and change
  • Negotiation and persuasion with peers and management
  • Work independently while staying aligned with stakeholders
  • Quality-minded problem solver with a pragmatic, positive attitude
  • Open to change and a strong team player

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