Senior Process Expert - Payments
Sector: Banking
Location: Brussels
Contract length: 12 months
Estimated daily rate (EUR): 620 - 740
Languages: French · English (Dutch Strong)
Estimated daily rates are Rivant market estimates for guidance — not a client rate card.
Role details
Start date: 2026-12-01
Duration: 12 months
Extension possible: Not specified
Education: Master's degree or equivalent by experience
Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Occasional travel to Paris. Remote/telework from Belgium only
About the role
A major Belgian bank in Brussels needs a Senior Process Expert for its Payment Excellence Lab inside Cash Management. You raise international and FX payments from operational reliability toward industry leadership — remove root-cause friction from pre-validation through post-processing, align cross-border stakeholders and correspondents, and pioneer process, tech or AI-driven improvements so flows are faster, more accurate and straight-through.
Responsibilities
- Lead Payment Excellence Lab initiatives that remove friction in international and FX payment flows
- Orchestrate seamless collaboration across bank teams and external correspondents on cross-border payments
- Design and improve processes with modelling tools, analytics and a clear IT-architecture view
- Deliver on-time, in-scope improvements from pre-validation through post-processing toward STP
- Explore process, technology and AI-driven solutions that raise speed, accuracy and client satisfaction
- Share knowledge, negotiate priorities and keep stakeholders aligned while driving change
Business experience
| Skill | Level | Priority |
|---|---|---|
| In-depth knowledge of international payment flows from initiator to final beneficiary | 5+ years | Mandatory |
| Business and process analysis with change management | 5+ years | Mandatory |
| Methods and techniques of process improvement | Not specified | Mandatory |
| Workflow processes and project management | Not specified | Mandatory |
| Cooperating with front-to-back and IT/AI teams | Not specified | Preferable |
Functional experience
| Skill | Level | Priority |
|---|---|---|
| On-time delivery of payment-process improvements from pre-validation to post-processing | 5+ years | Mandatory |
| Embed operational excellence and STP across the payment lifecycle | Not specified | Mandatory |
Technical experience
| Skill | Level | Priority |
|---|---|---|
| Process modelling tools and creation of flow charts | Not specified | Mandatory |
| MS Office and data analytics | Not specified | Mandatory |
| Good understanding of IT architecture | Not specified | Mandatory |
| Project management principles | Not specified | Mandatory |
| AI experience on international payment end-to-end flows | Not specified | Preferable |
Language requirements
French · English (Dutch Strong)
| Language | Speaking | Reading | Writing | Mandatory |
|---|---|---|---|---|
| French | Fluent | Fluent | Fluent | Yes |
| English | Fluent | Fluent | Fluent | Yes |
| Dutch | Fluent | Fluent | Fluent | No |
Soft skills
- Structured, analytical and conceptual thinking
- Facilitate knowledge sharing and change
- Negotiation and persuasion with peers and management
- Work independently while staying aligned with stakeholders
- Quality-minded problem solver with a pragmatic, positive attitude
- Open to change and a strong team player
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