Expert Concept Designer - UX Information Architecture
Sector: Banking
Location: Brussels
Contract length: 7 months
Estimated daily rate (EUR): 620 - 750
Languages: English · Dutch or French
Estimated daily rates are Rivant market estimates for guidance — not a client rate card.
Role details
Start date: 2026-11-16
Duration: 7 months
Extension possible: Not specified
Location detail: Brussels (5 min walk from Central Station). Remote/telework from Belgium only
About the role
A major Belgian bank in Brussels is looking for an Expert Concept Designer to translate business value propositions into innovative digital solutions that address both user and business needs. You define the initial big picture, conceptualise how the product or service will meet user needs, and how it will interact across a complex ecosystem of external and internal digital channels — web and mobile apps, employee interfaces, and more.
Responsibilities
- Develop a comprehensive view of the project ecosystem and make abstract ideas tangible and visual for stakeholders
- Gather requirements through ideation fit for the need
- Gather insights from user testing, benchmarking and data analytics
- Defend the voice of the customer and align it with business stakeholder needs
- Curate information architecture so content is categorised and structured for intuitive usability
- Draft high-level (low-fidelity) wireframes
- Confront the impact of proposed solutions against current metrics
- Deliver a concept report that solidifies approach, research, testing and proposed user flows from entry to completion
- Lead the ideation phase and support the UX/UI designer in refinement after concept validation
Business experience
| Skill | Level | Priority |
|---|---|---|
| Ideating with stakeholders as a group and independently | Not specified | Mandatory |
| Agile environment (Scrum, SAFe or similar) | Not specified | Mandatory |
| Mobile-first and accessibility mindset | Not specified | Mandatory |
Functional experience
| Skill | Level | Priority |
|---|---|---|
| Concept design and UX information architecture for digital channels | Expert | Mandatory |
| Concept report covering approach, research, testing and proposed user flows | Not specified | Mandatory |
Technical experience
| Skill | Level | Priority |
|---|---|---|
| Information architecture — categorising and structuring content for intuitive usability | Not specified | Mandatory |
| High-level (low-fidelity) wireframes | Not specified | Mandatory |
| Qualitative and quantitative user testing, benchmarking and data analytics | Not specified | Mandatory |
Language requirements
English · Dutch or French
| Language | Speaking | Reading | Writing | Mandatory |
|---|---|---|---|---|
| English | Fluent | Fluent | Fluent | Yes |
| Dutch | Good | Good | Good | No |
| French | Good | Good | Good | No |
Soft skills
- Look beyond the obvious and stay mindful of bias
- Keep a holistic, eagle-eye view of the project
- Analytical and structured mind
- Digest and synthesise information into a comprehensive narrative
- Excellent briefing skills (as briefer and briefed)
- Active and empathic listener
- Aware of organisational sensitivities and actively manage stakeholders
- Take ownership of the concept throughout the product lifecycle
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