Expert Digital Business Analyst - Transversal
Sector: Banking
Location: Brussels
Contract length: 12 months
Estimated daily rate (EUR): 680 - 800
Languages: Dutch or French · English
Estimated daily rates are Rivant market estimates for guidance — not a client rate card.
Role details
Start date: 2026-10-13
Duration: 12 months
Extension possible: Not specified
Education: Master's degree
Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Limited international travel; limited travel inside Belgium. Remote/telework from Belgium only
About the role
A major Belgian bank in Brussels is looking for an Expert Digital Business Analyst to drive development and continuous optimisation of digital channels for business customers. You take end-to-end ownership of transversal initiatives that span multiple products, processes, domains or teams — framing ambiguous opportunities, aligning stakeholders (including Compliance, Legal and Risk), and turning cross-cutting challenges into a clear scope, aligned approach and actionable roadmap.
Responsibilities
- Take end-to-end ownership of transversal initiatives from framing and stakeholder alignment through analysis, decision-making and delivery follow-up
- Lead discovery and assessment of new business ideas before they become formal initiatives
- Structure complex and ambiguous topics — scope, objectives, governance, stakeholders, dependencies and high-level delivery approach
- Coordinate across multiple business and delivery domains into a coherent solution
- Build and maintain stakeholder alignment across delivery teams, business domains, product management, process teams and IT
- Identify, evaluate and recommend feasible solution options balancing customer value, business impact, cost, risk and constraints
- Prepare decision-making material for senior stakeholders (opportunity assessments, business cases, impact analyses, roadmaps)
- Actively manage cross-team dependencies, risks and open decisions
Business experience
| Skill | Level | Priority |
|---|---|---|
| Leading complex, cross-functional or cross-domain initiatives | Not specified | Mandatory |
| Working with multiple teams and senior stakeholders in a complex organization | Not specified | Mandatory |
| Structuring ambiguous business problems into clear scopes, recommendations and delivery approaches | Not specified | Mandatory |
| Coordinating dependencies and creating alignment without direct hierarchical authority | Not specified | Mandatory |
| Managing digital initiatives end-to-end (planning, execution, monitoring, closure) | Not specified | Mandatory |
| Facilitating workshops and productive meetings across organizational boundaries | Not specified | Mandatory |
| Digital client onboarding, KYC and related regulatory processes in professional banking | Not specified | Preferable |
| Enterprise-wide digital capabilities, shared services or transversal business processes | Not specified | Preferable |
| Early-stage discovery, opportunity assessment or strategic business analysis | Not specified | Preferable |
Functional experience
| Skill | Level | Priority |
|---|---|---|
| Product discovery and business analysis (journey mapping, opportunity assessment, MVP definition, mock-ups, business cases) | Expert | Mandatory |
| Translating transversal business needs into capabilities, requirements and deliverables | Not specified | Mandatory |
Technical experience
| Skill | Level | Priority |
|---|---|---|
| Data-driven opportunity assessment (qualitative and quantitative insights) | Not specified | Preferable |
| Concept design, customer or user testing and innovation methods | Not specified | Preferable |
Language requirements
Dutch or French · English
| Language | Speaking | Reading | Writing | Mandatory |
|---|---|---|---|---|
| English | Fluent | Fluent | Fluent | Yes |
| Dutch | Fluent | Fluent | Fluent | No |
| French | Fluent | Fluent | Fluent | No |
Soft skills
- Navigate complexity and ambiguity and bring structure to unclear topics
- Bridge business, process, customer and technology perspectives
- Influence, negotiate and create alignment without formal authority
- Challenge assumptions and make fact-based recommendations
- Move between strategic framing and practical delivery coordination
- Excellent written and verbal communication skills
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