Expert Digital Business Analyst - Transversal

Sector: Banking

Location: Brussels

Contract length: 12 months

Estimated daily rate (EUR): 680 - 800

Languages: Dutch or French · English

Estimated daily rates are Rivant market estimates for guidance — not a client rate card.

Role details

Start date: 2026-10-13

Duration: 12 months

Extension possible: Not specified

Education: Master's degree

Location detail: Brussels (5 min walk from Central Station) - hybrid ~50% on site / 50% homeworking. Limited international travel; limited travel inside Belgium. Remote/telework from Belgium only

About the role

A major Belgian bank in Brussels is looking for an Expert Digital Business Analyst to drive development and continuous optimisation of digital channels for business customers. You take end-to-end ownership of transversal initiatives that span multiple products, processes, domains or teams — framing ambiguous opportunities, aligning stakeholders (including Compliance, Legal and Risk), and turning cross-cutting challenges into a clear scope, aligned approach and actionable roadmap.

Responsibilities

  • Take end-to-end ownership of transversal initiatives from framing and stakeholder alignment through analysis, decision-making and delivery follow-up
  • Lead discovery and assessment of new business ideas before they become formal initiatives
  • Structure complex and ambiguous topics — scope, objectives, governance, stakeholders, dependencies and high-level delivery approach
  • Coordinate across multiple business and delivery domains into a coherent solution
  • Build and maintain stakeholder alignment across delivery teams, business domains, product management, process teams and IT
  • Identify, evaluate and recommend feasible solution options balancing customer value, business impact, cost, risk and constraints
  • Prepare decision-making material for senior stakeholders (opportunity assessments, business cases, impact analyses, roadmaps)
  • Actively manage cross-team dependencies, risks and open decisions

Business experience

SkillLevelPriority
Leading complex, cross-functional or cross-domain initiativesNot specifiedMandatory
Working with multiple teams and senior stakeholders in a complex organizationNot specifiedMandatory
Structuring ambiguous business problems into clear scopes, recommendations and delivery approachesNot specifiedMandatory
Coordinating dependencies and creating alignment without direct hierarchical authorityNot specifiedMandatory
Managing digital initiatives end-to-end (planning, execution, monitoring, closure)Not specifiedMandatory
Facilitating workshops and productive meetings across organizational boundariesNot specifiedMandatory
Digital client onboarding, KYC and related regulatory processes in professional bankingNot specifiedPreferable
Enterprise-wide digital capabilities, shared services or transversal business processesNot specifiedPreferable
Early-stage discovery, opportunity assessment or strategic business analysisNot specifiedPreferable

Functional experience

SkillLevelPriority
Product discovery and business analysis (journey mapping, opportunity assessment, MVP definition, mock-ups, business cases)ExpertMandatory
Translating transversal business needs into capabilities, requirements and deliverablesNot specifiedMandatory

Technical experience

SkillLevelPriority
Data-driven opportunity assessment (qualitative and quantitative insights)Not specifiedPreferable
Concept design, customer or user testing and innovation methodsNot specifiedPreferable

Language requirements

Dutch or French · English

LanguageSpeakingReadingWritingMandatory
EnglishFluentFluentFluentYes
DutchFluentFluentFluentNo
FrenchFluentFluentFluentNo

Soft skills

  • Navigate complexity and ambiguity and bring structure to unclear topics
  • Bridge business, process, customer and technology perspectives
  • Influence, negotiate and create alignment without formal authority
  • Challenge assumptions and make fact-based recommendations
  • Move between strategic framing and practical delivery coordination
  • Excellent written and verbal communication skills

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